SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just finished planning my trip to Yosemite thanks to this guide. The fast facts and best times to visit info were super helpful! Can't wait for the granite cliffs 🏞️
This ebook really stands out from others I’ve used. It combines practical structure with a sense of excitement that kept me turning pages. The tips were concise but thorough, and the fast facts were handy to have on the road. I also loved how it emphasized the uniqueness of each location. Instead of generic advice, I felt like I was learning what makes each place special. That blend of practical and inspiring guidance helped me feel confident and motivated. It was more than a resource—it was something that reminded me why I love to travel.
This digital travel guide is a gem! It's packed with stunning destinations, essential details, and insider insights which makes adventure planning so much easier.
Used this eBook for my solo road trip last summer. Saved me time with ready-to-use park highlights and made me feel confident about the journey ahead.
I’ve been to a few national parks before, but this time I wanted to go deeper and plan with more intention instead of just winging it. This guide was exactly what I needed. It struck the perfect balance between being practical and inspiring. The fast facts were a lifesaver for narrowing down options quickly. I usually overthink and end up wasting hours trying to compare too much information, but this cut right through the noise. I could instantly see the highlights, the difficulty of certain hikes, and the best seasons for each location. Beyond that, the longer descriptions really elevated the experience for me. They gave me context and made me feel like I wasn’t just visiting, but actually connecting with each park. I also loved how easy it was to revisit certain sections. Whenever I felt uncertain about my plans, I could flip back and find clarity almost instantly. What surprised me most was how much calmer I felt throughout the planning process. Usually, preparing for a trip stresses me out, but this guide made it enjoyable. By the time I got out there, I felt ready and confident. I had one of my best trips yet. 🌲
as someone who loves the outdoors but hates overplanning, this was perfect. i could quickly scan the fast facts and get the info i needed without feeling bogged down. the writing was vivid and fun to read, which kept me inspired. what i really loved was how organized it was. each section flowed naturally, making it easy to compare options and make decisions. i didn’t waste hours second-guessing what to prioritize. it felt both efficient and adventurous at the same time. i’d absolutely use this again for future travels, and i’ll recommend it to friends.
I appreciate that this guide caters not just for hikers but also campers, photographers, families... basically anyone curious about America's wild spaces.
If you're a first-time park visitor or seasoned adventurer like myself, you'll find value in this guide. Makes planning easier and more exciting than ever before!