SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The outdoor connection activities have been a blast! My kids can't wait to do them again.
Absolutely love the checklist feature in this product - it's so satisfying ticking off each activity once done!
I’ve been really enjoying these printable at-home activities lately, and they’ve quickly become one of my go-to ways to relax and have fun. They have a laid-back, easy-to-follow style that makes them so approachable. I also like that the instructions are written clearly without worrying about fancy formatting — it keeps things simple and stress-free ✨. It’s refreshing to have activities that are straightforward from the start. There’s no tiny text to strain your eyes over and no confusing steps to figure out. You just print, read, and dive right in. That means you can spend less time trying to understand what to do and more time actually enjoying the activity 😊. Even though they’re simple to use, they’re far from boring. The range of ideas is impressive — from arts and crafts to brain teasers and puzzles — so there’s something to match whatever mood you’re in. I’ve found they work just as well for a quiet solo afternoon as they do for a fun group session with friends or family. The fact that you can print them right at home is another big plus. It means you’ll always have something ready to do without needing to run to the store or wait for delivery. You can even choose to print only the pages you want, which keeps things clutter-free and waste-free 🌱. I also appreciate how budget-friendly they are. Once you have the files, you can reuse them as much as you like — which means you can revisit your favorites whenever the mood strikes. Some activities have even become regular go-tos for me. If you haven’t tried printable at-home activities yet, I’d definitely recommend giving them a shot. They’re flexible, creative, and a great way to spend time without relying on screens. Whether you’re looking to unwind alone or share a laugh with others, they’re a solid choice 👍.
I've noticed such a positive change in my children since we started using this guide. They seem happier and more connected with us as parents.
excellent
this eBook is filled with practical tips on how to bond better as a family, i read it every night before bed
The variety of indoor/outdoor games provided by this pack kept everyone entertained during lockdown 😊
Great value for money! This pack offers so many creative ways for families to connect and grow stronger together 💪💖
🔥🔥🔥
Just what we were looking for - a digital guide to help us put away the screens and spend some quality time together.
love it ❤️❤️❤️
i'm totally into these printable at-home activities, they're simple to follow even with no capital letters, perfect for our lazy Sundays.
The outdoor connection activities have been an absolute hit! My little ones can't wait until the next round. 🌳👧👦
Amazing guide
I've seen such positive changes in my kiddos since we started using this guide. They seem more engaged and connected with us as parents.
We've shared some of our best belly laughs doing these activities together...truly priceless moments indeed 🥰
this eBook is packed full of practical advice on how to connect better as a family, i find myself reading it every night before bed.
The mix of indoor/outdoor games provided by this pack kept everyone amused during lockdown 😊
👍
We've had some of our best laughs doing these activities together...priceless moments indeed 🥰
this eBook is filled with practical tips on how to bond better as a family, i read it every night before bed
The variety of indoor/outdoor games provided by this pack kept everyone entertained during lockdown 😊
❤️❤️❤️
Super helpful 🔥
This digital guide is a lifesaver, helping us to switch off our screens and invest in quality family time.